Free for everyone · Opening soon
Is it real?
Konfam am.
Got a message that says it is from your bank, your network or a government agency? Soon you can forward it to KONFAM on WhatsApp and find out if it really came from them.
The KONFAM check opens soon
Until then, if a message asks you to move money or share your PIN or OTP, stop. Check with the organisation through its official website or app first.
Run an organisation people trust with their money? Be one of the first on KONFAM.
- KONFAM will never ask for your PIN, OTP or password
Three answers.
We never guess.
Organisations on KONFAM list their real accounts, phone numbers and statements. We compare what you send against them, and tell you plainly.
- Yes, this is real
It matches something the organisation has officially said. We show you the date and a link to the original.
- This is not from them
Their team has confirmed it is fake, or it uses a phone number or account that is not theirs.
- We are checking this
We have not seen it before, so we say so. We point you to the official page and message you when we know.
Asking about a company that isn’t on KONFAM yet?
We can’t confirm it, and we won’t pretend to. You still get safe advice that stops most scams.
“We don’t check messages for this company yet, so we can’t confirm this one. To be safe, don’t send money or share your PIN or OTP because of it.”
For organisations
A fake notice spreads in minutes. Your answer should too.
KONFAM protects organisations from fake news and fake accounts about them, and helps them get the truth out fast. Built for fintechs first, then banks, telecoms, government agencies and consumer brands.
Fake notices
A document that looks official says you are shutting down. It is shared where people trust what they read. By the time you notice, thousands have seen it and some have moved their money.
Fake accounts
“Support” accounts using your name ask customers for their one-time codes. Reporting them by hand can take weeks, while new ones keep appearing.
Slow answers
You hear late, often from a customer or a journalist. Then comms, legal and an executive must agree on what to say. A day passes, and the fake keeps its head start.
WhatsApp groups are private. No tool can see inside them.
So the fake has to be brought to us. The KONFAM number is where your customers bring it, and when forty people forward the same unknown notice in ten minutes, you hear about it straight away.
A bad day, with KONFAM
Minutes instead of days.
Times we design for, from the moment a fake “we are shutting down” notice starts to spread about AuraPay, a fictional fintech.
- 00:00The fake starts movingA forged notice is shared in WhatsApp groups and reposted on Facebook and X.
- 00:06KONFAM raises the alarmCustomers forward it to KONFAM. A Level 5 alert reaches the CEO, risk, comms and legal at once.
- 00:07Confirmed fakeThe comms lead marks it fake. Everyone who checks now hears “This is not from AuraPay.”
- 00:08Approved from a phoneA ready holding statement is edited and approved by the CEO in under a minute.
- 00:10The truth is everywhereLive on every channel at the same time. Fake accounts sharing it are reported, and every step is on record.
Without KONFAM, this year: a denial the next day, a video the day after, a press conference with lawyers on day four.
Watch. Check. Alert. Respond. Remove.
One place for your comms, fraud and legal teams, with a full record behind everything.
- 01
Watch
Public posts and news about your name, products and leaders, around the clock. Pidgin included, with a plain-English reading.
- 02
Check
Your customers forward anything to the KONFAM number and get an answer in seconds.
- 03
Alert
The right person is told at once: what it is, how serious, how fast it is moving.
- 04
Respond
A suggested answer is ready. Your team edits it, a second person approves it from their phone, and it goes out everywhere.
- 05
Remove
Fake accounts, pages and websites are found, reported to the platforms and followed up until they are gone.
Edited screenshot claims AuraPay has frozen all wallets
- Forwarded to KONFAM
- 212
- Public posts
- 38
- Fake accounts sharing it
- 6
Top post · X · Pidgin“AuraPay don freeze everybody wallet, see the letter. Comot your money now.”Plain English: claims AuraPay has frozen all wallets and urges people to withdraw.
AuraPay has not frozen any wallets. The letter being shared is fake. All accounts are working normally. If you are unsure about any message, forward it to KONFAM.
- AEAmaka Eze · Comms leadEdited
- KAKunle Adeyemi · ApproverWaiting on phone
- X
- KONFAM replies
- Verification page
Not everything sets off an alarm.
If every post rang a bell, your team would stop listening within a week. KONFAM matches the noise to the danger.
Real complaints are treated as real.
KONFAM helps you acknowledge and fix them. It never helps anyone deny a genuine problem, and only fake accounts and fake content are reported for removal.
| Level | What it means | Who is told |
|---|---|---|
| 1Complaint | One customer has a real problem and says so publicly. | Customer care |
| 2Growing issue | Many people report the same problem at once. | Customer care lead, operations |
| 3Coordinated attack | Groups of accounts post the same message at the same time. | Comms lead |
| 4Fake document or image | A forged notice, screenshot or voice note is spreading. | Comms lead, legal |
| 5Crisis | Something that could cause real harm quickly, such as a rush to withdraw money. | CEO, risk, comms, legal |
Two ways to start.
Almost nothing technical on your side. You list your real accounts, numbers and statements, and tell customers: “Not sure a message is from us? Forward it to KONFAM.”
WhatsApp included. Never a separate bill.
- Monthly
KONFAM Verify
The public check and early warning.
Price agreed with you
- Your verification page on usekonfam.com
- The KONFAM WhatsApp check for your customers
- Alerts when something starts to spread
Set up in a few daysStart with Verify - Yearly
KONFAM Defend
Everything, including fake-account removal.
Price agreed with you
- Everything in Verify
- Watching social media and news, Pidgin included
- Suggested answers, approved from a phone
- Fake accounts and websites found and removed
- A complete record for lawyers, regulators and police
Set up in two to three weeksTalk to us about Defend
Your customers are already asking “is it real?”
Give them an answer they can trust, in seconds, before the fake gets its head start.